Salesforce Training Program

  • Course Duration35 Hrs.
  • Course ModeInstructor Led Training
  • Course Fee₹ 8600

About The Course

AICouncil is offering live instructor led online training program on Salesforce which is designed by Salesforce professionals with most recent updates. It will be a great opportunity for the learners to gain hands on experience over Salesforce instance, Salesforce platform, Salesforce database, application design, platform configuration, automation processes, project management, application development using Salesforce lightning and so on. It will enable you to clear Salesforce certified Administrator certification (ADM 201) and salesforce certified Platform App Builder Certification exams. You will learn about customization of salesforce platform to design, build and implement custom applications. It will be a set of experience over platform configurations, user management and application building with Salesforce Lightning. These all concept will lead you to be a Salesforce Administrator and application builder with skills over SFDC Data model, App builder, Apex, Lightning, Visualforce etc. So, It’s time to grasp the opportunity get trained over ranked #1 CRM software and cloud service.

Key Features

Instructor–led training

Highly interactive instructor-led training

Free lifetime access to recorded classes

Get lifetime access of all recored classes in your profile

Regular assignment and assessments

Real-time projects after every module

Lifetime accessibility

Lifetime access and free upgrade to the latest version

3 Years of technical support

Lifetime 24/7 technical support and query resolution

Globally Recognized Certification

Get global industry-recognized certifications


  • Salesforce CRM
  • Sales force data modelling and management with objects, field types and validation rules
  • Administrative and User management
  • Security and data access
  • Workflow automation
  • Sales and Service cloud
  • Lightning and Visualforce components
  • Salesforce interface
  • Application development and deployment
  • Sales force Administration (ADM 201) and App builder certification exam preparation

Mode of Learning and Duration

  • Weekdays - 5 to 6 weeks
  • Weekend - 6 to 7 weeks
  • FastTrack - 4 to 5 weeks
  • Weekdays - 5 to 6 weeks
  • Weekend - 6 to 7 weeks
  • FastTrack - 4 to 5 weeks


Course Agenda

  • What is Cloud Computing
  • Service and Deployment models in the Cloud
  • Trending technologies in the domain of cloud computing
  • Introduction to SF1 and Platform
  • Overview of Salesforce and its Editions
  • Home Page Customization
  • User Management
  • Apps Creation
  • Core CRM objects Capabilities
  • Declarative & Programmatic Options
  • Meta-data Driven Architecture & Multi-tenant Architecture
  • Use and Benefits
  • Sign-up for a Free Environment / Org
  • System overview
  • Salesforce Key Building Blocks
  • MVC Pattern
  • Student App
  • Student App Master Basic Data Model – [Marks/Grades, Basic Security, Reports, Application Scope]
  • List views, creating and converting the leads
  • Creating accounts, contacts, email templates, mass emails, price books, products, etc.
  • Creating activities, opportunities, web-to-lead form, assignment rule, queue, campaigns, etc.
  • Quote Templates
  • Quote Templates Introduction
  • Creating a Quote record, template, quote PDF
  • Service Cloud
  • Service cloud introduction
  • Creating cases, assignment rules, escalation Rules
  • Enabling solutions, creating solutions, attaching it to cases
  • Enabling and configuring knowledge
  • Creating web-to-case form, email-to-case
  • Introduction to Quote Templates
  • Preview of Quote template
  • Create Quote template
  • Activate Quote template
  • Introduction Field types
  • Standard fields modification
  • Auto-number, formula, roll-up summary, lookup & master-detail, and checkbox fields
  • Number, currency, and percent fields
  • Geolocation, phone, and email fields
  • Date & time fields
  • Text and text area fields
  • URL, encrypted fields, etc.
  • Components, standard objects, and its modification
  • External objects and creation of custom objects
  • Creation of buttons, links, and actions overview
  • Creation of new records with actions
  • Call logging with actions
  • Record updating
  • Creation of custom buttons and custom links
  • Overview of visual workflow, schema builder, and process builder
  • Creation of visual flow
  • Modification of the existing workflows
  • Creation of process
  • Field creation in the schema builder.
  • Overview of validation rules, its creation
  • Creation of formulas
  • Creation of error messages
  • Overview of workflow rules
  • Creation of Workflow rule
  • Create Custom Objects and understand various properties in the Object definition section
  • Customize standard objects
  • Field and Data Types
  • Custom Field Prosperities
  • Field Dependencies
  • Types of Relationship
  • Fields Search Layouts
  • Security Model
  • System Level or Org Level Security
  • Record Level and Object Level
  • Organization wide defaults – Student App Role and Role Hierarchy
  • Criteria Based Sharing
  • User Administration and Troubleshooting Permission Sets
  • Profile and Permissions Sets Password Policy
  • IP Address Security Login Hours Session Settings Activations
  • Page layout assignment Tab setting
  • Field level security
  • Different ways to gain Record Level Access Public Group
  • Queue
  • Public group Vs Queue
  • Business Logic
  • Implementation of Business Logic Functions
  • Validation Rules
  • Summary Fields
  • Record Types and Page Layouts
  • Business Requirements – Workflow Rules [Action trigger, Approvals processes]
  • Lightning Components
  • Lightning Component Capabilities Lightning Components vs. Visualforce
  • Lightning components installation, its capabilities
  • Visualforce vs. Lightning Components
  • Sales Cloud Sales Process
  • Sales Productivity Features Lead Management
  • Lead auto response Lead Assignment Web to lead
  • Accounts and Contacts Management Opportunities
  • Campaign Management
  • Price Book, Products, Price Book Entries
  • Service Cloud Case Management
  • Typical Service and Support Process Automation - Web2Case and Auto-Response Automation - Email2Case
  • Automation - Assignment Rules Automation - Escalation Rules
  • Email Templates in Case Management Channels
  • Case Resolution – Solutions
  • Case Resolution Using Knowledge Communities Basics
  • Communities Setup and Administration Communities – Ideas and Answer
  • Data Handling and Processing Overview
  • Exporting data and Regular Backup
  • External ID and Unique Fields Import
  • Install Apex Data loader
  • Use the Import Wizard and Data Loader and compare the features
  • Update, Insert operations, Delete and Hard Delete records
  • Transfer record ownership
  • Reports introduction
  • Report formats
  • Creation of: Leads report
  • Creating contacts
  • Accounts report
  • Opportunity report
  • Charts
  • Scheduling report
  • Campaign report
  • Report formula
  • Using report to add the leads to campaign
  • Reports export to Excel
  • Dashboards introduction
  • Dashboard
  • Creation and refreshing dashboard
  • Modifying columns
  • Adding filter
  • Adding reports
  • Interfaces
  • Access management
  • Dynamic dashboards configuration
  • Report builder activation on profiles
  • AppExchange Introduction and Overview
  • Finding
  • App
  • Developer
  • Consultant
  • Communities introduction
  • Making a new community, and preferences
  • Management of Topic
  • Recommendations & Reputation
  • Addition of members
  • Managing branding and tabs
  • Registration and Login
  • Change Sets introduction and its Deployment
  • Change Sets
  • Inbound, Outbound & Deployment
  • Settings & Status
  • Eclipse IDE
  • User Interface Introduction
  • General Options
  • Sidebar Options
  • Calendar Options
  • Name Settings
  • Setup Options
  • Salesforce1
  • SalesforceA
  • Salesforce1 Vs SalesforceA
  • Salesforce1
  • Lightning Experience
  • Lightning Apps
  • Components belonging to different namespaces
  • Aura, Force, force Chatter, force Community, lightning design system styling, lightning namespace components & user interface.
  • Chatter groups, feeds & people Files
  • Follow records, people Groups Topics and Files Global Action Types-Create Log a call, Custom VF pag
  • Application Lifecycles Introduction
  • Key milestones and considerations
  • Sandboxes
  • Change Sets
  • Unmanaged packages



Problem Statement: - Develop a cloud based library management system using salesforce to keep track of books issued and returned as well as requirements.

Description: - In this project you will work upon to create a management system using salesforce. It will be a Salesforce Apex platform which will analyse data and generate reports. The searched books and authors needs to be maintained to meet the requirements. As well as books issues and returned needs to be tracked with reports for proper allocations. Librarian should be given with proper rights so that he/she can manage the things well.

Problem Statement: - Keep track of products in inventory with Salesforce

Description: - In this project you will work upon to manage an inventory in real time. Here you need to track four aspects of an inventory i.e. available products, sales, Customer and sold items. Whenever an item got sold it needs to be replaced in the inventory. The product bought and customer list needs to be updated in real time.

Problem Statement: - Maintain and manage salesforce Administrator

Description: - In this project some you will work upon multiple services and verticals to gain wide work experience. The target area to work upon is Salesforce objects creation, dashboards and reports, workflow in Salesforce, Process builder, validation rules and so on. It will be a wholesome Salesforce Administrative management project which includes permissions, data loader, reports and wizards.



Career Support

We have a dedicated team which is taking care of our learners learning objectives.


There is no such prerequisite if you are enrolling for Master’s Course as everything will start from scratch. Whether you are a working IT professional or a fresher you will find a course well planned and designed to incorporate trainee from various professional backgrounds.

AI Council offers 24/7 query resolution, you can raise a ticket with a dedicated support team and expect a revert within 24 Hrs. Email support can resolve all your query but if still it wasn’t resolved then we can schedule one-on-one session with our instructor or dedicated team. You can even contact our support after completing the training as well. There are no limits on number of tickets raised.
AI council provide two different modes for training one can choose for instructor lead training or learning with prerecorded video on demand. We also offer faculty development programs for college and schools. apart from this corporate training for organization/companies to enhance and update technical skills of the employees. We have highly qualified trainers who are working in the training industry from a very long time and have delivered the sessions and training for top colleges/schools and companies.
We are providing a 24/7 assistance for the ease of the student. Any query can be raised through the interface itself as well as can be communicated through email also. If someone is facing difficulties with above methods mentioned above we can arrange a one on one session with the trainer to help you with difficulties faced in learning. You can raise the query throughout the total training period as well as after the completion of the training.
AI Council offers you the latest, appropriate and most importantly the real-world projects throughout your training period. This makes student to gain industry level experience and converting the learning’s into solution to create the projects. Each Training Module is having Task or projects designed for the students so that you can evaluate your learning’s. You will be working on projects related to different industries such as marketing, e-commerce, automation, sales etc.
Yes, we do provide the job assistance so that a learner can apply for a job directly after the completion of the training. We have tied-ups with companies so when required we refers our students to those companies for interviews. Our team will help you to build a good resume and will trained you for your job interview.
After the successful completion of the training program and the submission of assignments/quiz, projects you have to secure at least B grade in qualifying exam, AI Council certified certificate will be awarded to you. Every certificate will be having a unique number through which same can be verified on our site.
To be very professional and transparent No, we don’t guarantee the job. the job assistance will help to provide you an opportunity to grab a dream job. The selection totally depends upon the performance of the candidate in the interview and the demand of the recruiter.
Our most of the programs are having both the modes of training i.e. instructor led and self-paced. One can choose any of the modes depending upon their work schedule. We provide flexibility to choose the type of training modes. While registering for courses you will be asked to submit your preference to select any of the modes. If any of the course is not offered in both modes so you can check in which mode, the training is going on and then you can register for the same. In any case if you feel you need any other training mode you can contact our team.
Yes, definitely you can opt for multiple courses at a time. We provide flexible timings. If you are having a desire for learning different topics while continuing with your daily hectic schedule our course timing and modes will help you a lot to carry on the learning’s.
Whenever you are enrolling in any of the courses we will send the notification you on your contact details. You will be provided with unique registration id and after successful enrollment all of the courses will be added to your account profile on our website.AI Council provides lifetime access to course content whenever needed.
A Capstone project is an outcome of the culminating learning throughout the academic years. It is the final project that represents your knowledge, efforts in the field of educational learning. It can be chosen by the mentor or by the students to come with a solution.
Yes, for obtaining the certificate of diploma programmer you have to submit the capstone project.